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Check here for known service issues and any problems we're working on.

  Service Status Additional Information
  DataCentre Facilities    
Status is GREEN, Systems are Operational with no known issues.
Melbourne DC1 No known issues N/A
Status is GREEN, Systems are Operational with no known issues.
Melbourne DC2 No known issues N/A
Status is GREEN, Systems are Operational with no known issues.
Melbourne DC3 No known issues N/A
Status is GREEN, Systems are Operational with no known issues.
Melbourne DC4 No known issues N/A
Status is GREEN, Systems are Operational with no known issues.
Sydney DC1 No known issues N/A
Status is GREEN, Systems are Operational with no known issues.
Darwin DC1 No known issues N/A
Status is GREEN, Systems are Operational with no known issues.
Perth DC1 No known issues N/A
Status is GREEN, Systems are Operational with no known issues.
Auckland DC1 No known issues N/A
       
  Backup Platform    
Status is GREEN, Systems are Operational with no known issues.
Backup Robot Melbourne DC2 No known issues N/A
Status is GREEN, Systems are Operational with no known issues.
Backup Robot Melbourne DC4 No known issues N/A
       
  DNS Cluster    
Status is GREEN, Systems are Operational with no known issues.
DNS Cluster AU No known issues N/A
Status is GREEN, Systems are Operational with no known issues.
DNS Cluster NZ No known issues N/A
Status is GREEN, Systems are Operational with no known issues.
DNS Cluster US No known issues N/A
       
  Application Hosting    
Status is GREEN, Systems are Operational with no known issues.
Application Server Platform - Windows No known issues N/A
Status is GREEN, Systems are Operational with no known issues.
Application Server Platform - UNIX No known issues N/A
Status is GREEN, Systems are Operational with no known issues.
Shared Hosting - Windows No known issues N/A
Status is GREEN, Systems are Operational with no known issues.
Shared Hosting - Linux (cPanel) No known issues N/A
       
  Hosted Services    
Status is GREEN, Systems are Operational with no known issues.
Hosted Microsoft Exchange AU No known issues N/A
Status is GREEN, Systems are Operational with no known issues.
Hosted Microsoft Exchange NZ No known issues N/A
Status is GREEN, Systems are Operational with no known issues.
Hosted Telephony AU No known issues N/A
Status is GREEN, Systems are Operational with no known issues.
Hosted Telephony NZ No known issues N/A
       
  Cloud Platform    
Status is GREEN, Systems are Operational with no known issues.
cloud01 Cluster Member No known issues N/A
Status is GREEN, Systems are Operational with no known issues.
cloud04 Cluster Member No known issues N/A
Status is GREEN, Systems are Operational with no known issues.
cloud05 Cluster Member No known issues N/A
Status is GREEN, Systems are Operational with no known issues.
cloud06 Cluster Member No known issues N/A
Status is GREEN, Systems are Operational with no known issues.
cloud07 Cluster Member No known issues N/A
       
  SAN Storage    
Status is GREEN, Systems are Operational with no known issues.
Private Storage Network No known issues N/A
Status is GREEN, Systems are Operational with no known issues.
Primary Storage Unit No known issues N/A
Status is GREEN, Systems are Operational with no known issues.
Secondary Storage Mirror No known issues N/A
       
  Message Spam and Virus Filtering    
Status is GREEN, Systems are Operational with no known issues.
Mail Filter 05 No known issues N/A
Status is GREEN, Systems are Operational with no known issues.
Mail Filter 08 No known issues N/A
Status is GREEN, Systems are Operational with no known issues.
Mail Filter 30e No known issues N/A
Status is GREEN, Systems are Operational with no known issues.
Mail Filter 30w No known issues N/A
Status is GREEN, Systems are Operational with no known issues.
Mail Filter 44 No known issues N/A
       
  Remote Access    
Status is GREEN, Systems are Operational with no known issues.
VPN Access Platform No known issues N/A
Status is GREEN, Systems are Operational with no known issues.
Private Network Melbourne DC2 No known issues N/A
Status is GREEN, Systems are Operational with no known issues.
Private Network Melbourne DC4 No known issues N/A
Status is GREEN, Systems are Operational with no known issues.
Private Network Darwin DC1 No known issues N/A
       
  Monitoring and Support    
Status is GREEN, Systems are Operational with no known issues.
monitor02 Melbourne DC4 No known issues N/A
Status is GREEN, Systems are Operational with no known issues.
monitor03 Auckland DC1 No known issues N/A
Status is GREEN, Systems are Operational with no known issues.
HelpDesk System Melbourne DC4 No known issues N/A
Status is GREEN, Systems are Operational with no known issues.
HelpDesk System Auckland DC1 No known issues N/A
       
       

Scheduled Maintenance
Full - Tuesday, Thursday each week, 23:00 - 04:00 AEDT
Minor - Sunday each week 23:00 AEDT
 
 
Need Help?
If your service is not working correctly, please contact our Helpdesk and open a support ticket.
For any known issues (as shown above) we will endeavour to restore services as quickly as possible.

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